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2018 Marmotte Packages: Booking Conditions
Normandy Please read carefully our reservation terms before booking your Marmotte package.
Packages and rates can be viewed our Marmotte page

Marmotte Package: Booking Conditions

Reservations:
Package: All prices are quoted in euros. We require a deposit of 200 euros to have your reservation guaranteed. The balance of the trip cost will be collected 60 days prior to trip departure date. Cancellations are subject to a fee: 100 euros per person if done 60 days before tour departure date, 200 euros per person if done 31 to 60 days before tour departure date. No refund will be given if cancellation occurs less than 30 days prior to tour departure date. In the event that we must cancel a tour, full refunds will be provided for the tour package. SARL Cyclomundo will not be responsible for any additional charges such as non-refundable airline tickets.

"Entry-only" places: These are priced at 175 euros per entry. Full payment is required at time of booking. A 50% refund (87.50 euros) will be processed for all cancellations notified to us by e-mail before March 31, 2018. No refund will be given if cancellation occurs past March 31, 2018.
Eligibility:
Riders are required to provide a medical certificate stating that entrant is physically fit to participate in a cycling race. This medical certificate IS REQUIRED BY APRIL 15, 2018.

Insurance: We strongly advise our clients to purchase travel insurance. All clients should have a third party personal liability insurance in case clients cause damage/accident to a third party (pedestrian, cyclist, etc…)
Responsibility:
SARL Cyclomundo and its agents and associates act only as agents for the traveler and accept no responsibility for the products and services provided by tour operators, bicycle renters, accommodations, restaurants, transportations used in connection with these tours, nor any liability for claims, damages, expenses or other financial loss to persons or property. In the event that it becomes necessary or advisable to alter the itinerary or arrangements, such alterations will be made without penalty to the operator.

SARL Cyclomundo reserves the right to decline to accept any person as a member of a tour at any time.

Passports & Visas: All clients are responsible to have all proper visa requirements in order.
Complaints:
Any issue should be communicated to SARL Cyclomundo representative. Every effort will be made to have the issue addressed in a timely manner. Any other complaints should be made in writing and sent to SARL Cyclomundo by registered mail within 30 days of the end of the trip. No complaints will be entertained after this period.

in the event that an out-of-court settlement cannot be agreed on, all disputes will be settled by the court of Thonon-les-Bains (Tribunal de Grande Instance de Thonon-les-Bains).
SARL CYCLOMUNDO
18 rue Rene Cassin
74240 Gaillard
France
Tel: +33 4 50 87 21 09
E-mail: info@cyclomundo.com
SARL Cyclomundo is a French company registered under number 448 734 590
Cyclomundo is an insured/bonded/licensed tour operator/travel agency operating under license LI074030008